Privacy Policy

Privacy Policy

This privacy policy applies between you, the User of this Website and HK UK SUPPORT LTD, the owner and provider of this Website. HK UK SUPPORT LTD takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: www.hkuksupport.co.uk/terms-and-conditions/.

Please read this privacy policy carefully.

Definitions and interpretation

1.In this privacy policy, the following definitions are used:

Data

collectively all information that you submit to HK UK SUPPORT LTD via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;

Cookies

a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below ( Cookies);

Data Protection Laws

any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;

GDPR

the General Data Protection Regulation (EU) 2016/679;

HK UK SUPPORT LTD, 
we  or
 us

  HK UK SUPPORT LTD, a company incorporated in England and Wales with registered number 12708657 whose registered office is at HK UK Support Limited, 1 Peach Street, Wokingham, Berkshire, United Kingdom, RG40 1XJ

UK and EU Cookie Law

the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;

User or you

any third party that accesses the Website and is not either (i) employed by HK UK SUPPORT LTD and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to HK UK SUPPORT LTD and accessing the Website in connection with the provision of such services; and

Website

the website that you are currently using, HK UK SUPPORT LTD, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2.     In this privacy policy, unless the context requires a different interpretation:

a.   the singular includes the plural and vice versa;

b.   references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;

c.   a reference to a person includes firms, companies, government entities, trusts and partnerships;

d.   “including” is understood to mean “including without limitation“;

e.   reference to any statutory provision includes any modification or amendment of it;

f.    the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

3.     This privacy policy applies only to the actions of HK UK SUPPORT LTD and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

4.     For purposes of the applicable Data Protection Laws, HK UK SUPPORT LTD is the “data controller”. This means that HK UK SUPPORT LTD determines the purposes for which, and the manner in which, your Data is processed.

Data collected

5.     We may collect the following Data, which includes personal Data, from you:

a.   name;

b.   date of birth;

c.   gender;

d.   job title;

e.   profession;

f.    contact Information such as email addresses and telephone numbers;

g.   demographic information such as postcode, preferences and interests;

h.   financial information such as credit / debit card numbers;

i.    IP address (automatically collected);

j.    web browser type and version (automatically collected);

k.   operating system (automatically collected);

l.    a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);

How we collect Data

6.     We collect Data in the following ways:

a.   data is given to us by you